January 19, 2022
The tests are completely free. There are no shipping costs, and you don’t have to give a credit card or bank account number. You only need to give a name and address. You also can order for other people who may not have online access. Once you place an order, you’ll get an order confirmation number. If you give your email address, you’ll also get an order confirmation email and delivery updates. Anyone who asks for more information than that is a scammer. So, remember:
- Go to COVIDtests.gov to order your free COVID test kits from the federal government. If you click to order, you’ll be redirected to special.usps.com/testkits. Or, if you follow a link from a news story, double-check the URL that shows in your browser’s address bar.
- No one will call, text, or email you from the federal government to ask for your information to “help” you order free kits. Only a scammer will contact you, asking for information like your credit card, bank account, or Social Security number. Do not respond. Instead, report it to the FTC at ReportFraud.ftc.gov.
Right now, there’s no phone number to call to order your tests. That might change soon, and we’ll update you as soon as it’s live. Until then, the only way to order is online.
Please share this information with others and stay connected to stay informed. Subscribe to consumer alerts from the FTC to get updates delivered right to your email inbox.
If you spot a scammer offering COVID test kits, tell the FTC about it right away at ReportFraud.ftc.gov. Or, file a complaint with your state or territory attorney general at consumerresources.org, the consumer website of the National Association of Attorneys General. Your reports can make a difference by helping us investigate, bring law enforcement cases, and alert people about what frauds to be on the lookout for so they can protect themselves, their friends, and family.